Refund Policy

Try before you pay

Every account starts on the Free plan, which includes one complete job opportunity — a tailored résumé, a matching cover letter, and full scoring — with no credit card. We encourage you to use it before upgrading.

7-day refund window

If you are not satisfied with a paid plan, email support@askresumepro.com within 7 days of the charge and we will refund it in full. This applies to the Quick Start one-time payment and to your first charge on Career Plus or Career Pro.

Monthly renewals

Career Plus and Career Pro renew automatically. You can cancel at any time from your account and keep access until the end of the period you already paid for. Renewal charges after the first are generally not refundable, but if a renewal caught you by surprise, contact us within 7 days and we will make it right.

How to request a refund

1. Email support@askresumepro.com from the address on your account.
2. Tell us which plan you purchased and roughly when.
3. We reply within one business day and issue approved refunds to the original payment method.

Refunds are processed by Stripe and typically appear on your statement within 5–10 business days, depending on your bank.

Exceptions

We may decline a refund where an account shows clear abuse, such as bulk generation and export followed by an immediate refund request, or a repeated purchase-and-refund pattern.

See also our Terms of Service and Privacy Policy.